Here's how you can set up your ecobee thermostat if installation isn't exactly going smoothly. I have noticed in the last two days that my furnace when backing off of stage 2 to stage 1 that the blower/fan is cycling back and forth between stage speeds? Add Your Ecobee Thermostat to Alexa. You will be waiting a long time. To install the thermostat yourself you can use the ecobee app on your smartphone or tablet to guide you thru the process: Open the ecobee app and tap on Install your thermostat. Stuck on an ecobee thermostat installation step? Turn the furnace breakers off. We've briefly detailed how to go about the installation before. Your compressor will not run if the outdoor temperature is below this value. Tip: If you call Ecobee support, do not wait for next available agent. One stroke of luck I had was that I had four unconnected and unlabeled wires (blue, black, orange, brown) not associated with any system that went from the thermostat all the way to the furnace. After the power is … The tech says the control board controls stage 2 cooling and it will only show stage 1 cooling on the ecobee 4. The tech says the control board controls stage 2 cooling and it will only show stage 1 cooling on the ecobee 4. I’ve gone through the wiring several times and everything seems to be hooked up properly. Page 40 - was not installed by a licensed Heating Ventilating and Air Conditioning (HVAC) contractor; or - was installed improperly. After this, the steps were a little different at the two locations because one of the humidifiers is powered, and the other is a bypass configuration. Instagram for iPhone is getting support for Apple's new ProRAW photo format today, according to a developer on the team. If air is not cold enough, it's the compressor. If you do not have a wire labeled "C", then you need to install the PEK (Power Extender Kit) at the controller circuit board in your furnace. Although ecobee tries its darnedest to mitigate for most furnace/thermostat scenarios (and they do a great job of it too), you may not fall into the category of an easy installation. After installing an Ecobee 3 thermostat with the power extender kit to produce a C wire, the furnace will turn on and blow air but the outside heat pump will not turn on or spin. Ready for the next big announcement from Nintendo? My furnace won’t turn on! ecobee’s sole responsibility shall be to repair or replace the Product within the terms stated above. FAQ. After that, close it all out by hitting “Done” or the X button. Humidity activate the heating or cooling systems to keep your displays even if your Smart Thermostat has not been home within the desired range of set temperatures. That said, there are different kinds of HVAC systems, and you’ll have to do things like determine if your existing system has a C-wire or a PEK. - Answered by a verified HVAC Technician. I purchased an Ecobee3 thermostat by Ecobee about a year ago. We read in the Quick Start guide that it’s as easy as installing a dimmer switch. Compressor Minimum Cycle Off Time. Add this to the vivid touch screen, and you have an exceptional ecobee device.It uses a dual-band WiFi and a powerful quad-core processor that provides reliable heating and cooling. My ecobee thermostat won't turn on. MAIN MENU > SETTINGS > INSTALLATION SETTINGS > THRESHOLDS Compressor Minimum Outdoor Temperature. INSTALLATION: Easily install yourself in 45 minutes or less with video walkthroughs and a step-by-step guide on the ecobee app. I find it’s better to live with it before making any judgments about it. DO NOT PERFORM ANY OF THESE STEPS WITHOUT THE ADVICE OF AN EXPERIENCED HVAC TECHNICIAN! If you installed the PEK, ensure R wire is connected to Rc only and G wire is inserted properly into the terminal. So down to the furnace room I went, opened the side furnace hatch to get access to the internals and was greeted with this nightmare: Secondly, not only did I not have a wire labeled "C", but I also did not have an associated furnace control board with any labeled wires. Tip: If you call Ecobee support, do not wait for next available agent. I have Amazon referral links below, but I’m certainly not getting rich off that. Powered One of the wires will have to be connected to a 24VAC transformer which is the power requirement needed for a "C" wire. Trace the wiring from the thermostat to the furnace. Below are the images of the wiring configurations: Old thermostat wiring. Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. Let us know how you fixed them in the comments! How difficult is it to install an ecobee thermostat? Setting is set to cool. If you have access to air handler, you'll see two copper pipes that come from compressor. I’ve gone through the wiring several times and everything seems to be hooked up properly. I have noticed in the last two days that my furnace when backing off of stage 2 to stage 1 that the blower/fan is cycling back and forth between stage speeds? If you take the R wire and Y wire at the ecobee and touch them together. With the holiday season in full swing, I'm certain many of our readers will be receiving some awesome tech gifts from loved ones. This assumes your heart pump cycles are reversed and it isn't something else like strip heat causing the problem. If you have a dual heating and cooling system, chances are that you can deduce the wire label "C" by seeing how your external A/C system is connected to the panel. After it was installed, it only blows warm air. Trace the 2-conductor wiring from your OUTSIDE AC unit to the furnace. If the cooling still doesn't come on, but has worked in the past, call a professional HVAC contractor to assist you. Wake up your ecobee Smart Thermostat, then tap Menu. I emailed the ONGreen program to let them know of the poor install. How can I troubleshoot? A subreddit for ecobee and all their smart home products. Check the outdoor temperature reading on the main screen of your ecobee to ensure that it isn't lower than this setting. I ran a new 5 wire to the furnace when i installed the ecobee to add the C wire for power. Is this a control board issue or is my tstat not working right? The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. The Ecobee Support took me through the process of changing the wires in the thermostat and once I replaced the furnace fuse, everything is working fine again. Next, you’ll need to add your Ecobee thermostat to Alexa so that you can control the device using voice commands. Next, you’ll need to add your Ecobee thermostat to Alexa so that you can control the device using voice commands. Do you have any "smart" installs-gone-wild stories you'd like to share? Go into the settings on the ecobee unit and change your preference to the other wiring configuration. If you’re not sure where each wire goes, refer back to the photo you took of the wiring setup on the old thermostat, and use the letters to see where each wire goes on the Ecobee’s base plate. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Is this a control board issue or is my tstat not working right? The most common example of this would be … I was hoping maybe someone here could help me out. Choose the thermostat you are installing. Installing a thermostat is fairly straightforward, provided you’re comfortable with things like following wiring diagrams and mounting things to your walls. I just moved into a new home and received an early gift of an amazing ecobee smart thermostat for my new place. I would like to receive news and offers from other Future brands. I recently installed a ecobee tstat. While ecobee did not warn us that it was heating when it should have been cooling nor did it warn us that it wasn’t able to meet the desired temperature, it does offer some level of reporting and alerting to keep you on your toes. Woz's schematics are worth a ton of money, it seems. Amazon has the Apple Watch down to as low as $169, briefly detailed how to go about the installation, Instagram for iPhone is receiving Apple ProRAW support today, Get a look at Super Nintendo World on December 18, Woz's hand-drawn Apple prototype schematics just sold for more than $630K. ECOBEE SHALL NOT BE LIABLE FOR ANY LOSS OR … The new and improved ecobee smart thermostat comes with a sleek black plastic design with a glass finish similar to the ecobee4. Step 4: Install the ecobee Power Extender Kit (PEK) You should follow this step only if you don’t have a “C” wire connected to your old thermostat, and also don’t have a “spare” wire available to use as the “C” wire. When I switched back to my old thermostat, it began cooling instantly. Sign up now to get the latest news, deals & more from iMore! If you do not have a furnace control board like I don't, then you'll need to ensure that the furnace blower fan is controlled by the ecobee thermostat and not the furnace. The ecobee will run the second stage of your compressor if the current temperature is greater than the value designated in the Compressor Stage 2 Temperature Delta setting. Sign into your Ecobee account. Hit “Accept” at the bottom. If you have a wired labeled "C", then you can go ahead and connect the labeled wires into the associated connector on the ecobee connector plate. We got you covered! After installation, my AC is not cooling. Fortunately, the path is conduit so that was easy. Remember, turning off the power at the breaker isn’t just for your own safety, but not shutting off the heating and cooling completely can blow a fuse when you remove thermostat wires, which will require an electrician to fix. First, I had no wire labeled "C". This can be done on the ecobee thermostat itself under preferences. This may help! Then finally going to the lower speed and shutting down. I fell into this unfortunate category in two ways. If everything goes as expected, here are the steps in short form: VPN Deals: Lifetime license for $16, monthly plans at $1 & more. I installed a new Ecobee SmartSi today. Hit “Accept” at the bottom. How can I troubleshoot? One should be cold, one should be hot. After installing an Ecobee 3 thermostat with the power extender kit to produce a C wire, the furnace will turn on and blow air but the outside heat pump will not turn on or spin. I can't remember the specific language of the setting, but you might try reversing the it from its current position. Installing your ecobee with a boiler and AC (dual transformer system) ecobee thermostat installation with an isolation relay ecobee3 lite with 4-wire hot water zone valves A. Ok, here's the deal. Below are the images of the wiring configurations: I’ve read several troubleshooting posts and forums, but I still haven’t not been able to resolve my issue. You can unsubscribe at any time and we'll never share your details without your permission. Although in my last home the installation was as easy as swapping some wires from the old system to the new ecobee, my new home wasn't as kind to us. The "C" wire is a powered wire that supplies 24VAC to your thermostat. Upon first installing your thermostat, if you notice that you're getting warm air when calling for cooling (or the opposite! After it was installed, it only blows warm air. I installed a new Ecobee SmartSi today. Continued Problems. Why is my ecobee rebooting? Help! Installation You’re good to go from there and can move onto the next step! ), please check the following: 1) Verify the wiring Remove the ecobee from the wall and examine the wiring once again. After this, the steps were a little different at the two locations because one of the humidifiers is powered, and the other is a bypass configuration. But fear not; here are some steps we took to get things working. Like change it from “Rc and Rh” to “Rh only.” Had the same problem; worked for me. Tap Comfort Settings. Once the PEK is installed, go back to your thermostat and plug the wires into the Ecobee’s base plate. Fortunately, the path is conduit so that was easy. With the holiday clock ticking down, there's only a bit of time left to grab an awesome HomeKit-enabled device for that special someone. I'd like to thank /u/jam905 on the reddit /r/ecobee forums for all of his/her help on getting things working. * Save energy and reduce heating and cooling costs * Control from anywhere using your iOS or Android device * Works with ecobee Room Sensors™ (sold separately) **In the box** * ecobee3 Lite Thermostat * ecobee3 Lite backplate * Installation guide * Wire labels * Drywall plugs * Screws * … After that, close it all out by hitting “Done” or the X button. My furnace is a Trane XL80 and my heat pump is a Trane XE1000 Weatheron. After these checks, if your ecobee thermostat is still turning off or rebooting, it … Does the AC start? My next obvious step was to install the ecobee-provided PEK. Once confirmed that the correct voltage is at your newly connected wire, you can connect it to the "C" terminal on the ecobee connector plate and finish your installation. Once all is connected, you can plug in your thermostat and go on with the app installation detailed in our guide. The can either be 1 wire (requires power from the thermostat) or 2 wire (externally powered ventilator) and this is where the confusion begins. There is an option in the advanced settings that has a normally open or closed parameter for the reversing valve. I recently bought an ecobee and installed it myself. Sign into your Ecobee account. My ecobee is making a "clicking" noise and will not turn on! After tapping save you'll be brought … Maybe for some, but we’ve never heard of someone running into drywall drama with a dimmer, and a thermostat certainly has more than three wires. Q. Make sure that any unused wires (in my case they were Blue/Black/Orange/Brown) at the thermostat side are also not connected to anything at the furnace side. Some older thermostats use batteries instead to supply power and have no need for a power source. Verify that the wiring was matched correctly from the … I would like to receive mail from Future partners. Installing ecobee is not for the faint of heart. Review the instructions with pictures. Once you have the wire in place connect the leads to the ACC+/ACC- terminals on the Ecobee installation plate. I recently bought an ecobee and installed it myself. Check your AC voltage If you have a multi-meter, please check the AC voltage between Rc and C or Rh and C and ensure it is 24V. WORKING WITH HVAC WIRING IS HAZARDOUS! Switched back to your thermostat help on getting things working once again on. Be hot and received an early gift of an amazing ecobee Smart thermostat, it the. Meaning it is n't exactly going smoothly sleek black plastic design with a sleek black design! Be cold, one should be cold, one should be hot n't work way! … i installed the PEK is installed have access to air handler, you ’ ll to. Go from there and can move onto the next step, one should be.. Making a `` clicking '' noise and will not turn on the main of! 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